Legal

Terms & Conditions

Please read these terms carefully. They govern your use of the Aarogyam Surgicare platform.

Effective date: Website Launch Date

These Terms & Conditions form an agreement between you and AAROGYAMSURGICARE PRIVATE LIMITED. By accessing or using our website and services, you agree to be bound by them.

1. Nature of Our Service

AAROGYAMSURGICARE PRIVATE LIMITED is a healthcare coordination platform. We help patients connect with hospitals, doctors and insurers, and we coordinate the administrative aspects of planned treatment. We do not provide medical diagnosis or treatment ourselves.

2. Clinical Decisions

All clinical decisions — including diagnosis, treatment, prescriptions and surgery — are made solely by qualified doctors and hospitals. Aarogyam does not influence or override the independent professional judgement of any healthcare provider.

3. User Responsibilities

By using our services, you agree to:

  • Provide accurate, complete and up-to-date information.
  • Use the platform only for lawful, genuine healthcare coordination purposes.
  • Take independent medical advice before making any treatment decision.

4. Limitation of Liability

Aarogyam acts as a coordinator and facilitator. To the extent permitted by law, Aarogyam is not responsible for:

  • Clinical outcomes or the success of any treatment.
  • Medical negligence or errors by hospitals or doctors.
  • Insurance approval, rejection or settlement decisions made by insurers or TPAs.

5. Payments

Payments made directly to hospitals or doctors are governed by their own billing and refund policies. Where Aarogyam charges a separate coordination fee, the terms of our Refund Policy apply.

6. Intellectual Property

All content on this website — including text, graphics, logos and the Aarogyam name — is owned by or licensed to AAROGYAMSURGICARE PRIVATE LIMITED and may not be copied or reused without prior written permission.

7. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes are subject to the exclusive jurisdiction of the courts at Lucknow, Uttar Pradesh.

Questions about this document? Write to us at info@aarogyamsurgicare.com. These pages apply to AAROGYAMSURGICARE PRIVATE LIMITED and the services offered at www.aarogyamsurgicare.com.