Privacy Policy

We collect basic contact, enquiry and healthcare coordination information that you voluntarily share with us, including:

• Contact details — your name, phone number, email address and city.
• Enquiry details — the treatment or specialty you are interested in and any preferences you tell us.
• Healthcare coordination information — details you choose to share so we can coordinate hospital, doctor or insurance support on your behalf.

We only collect information that you provide voluntarily through our website forms, calls or messages. You are not required to share more than is needed to help coordinate your care.

Information is used only for legitimate purposes, namely:

• Healthcare coordination and appointment scheduling.
• Hospital and doctor referrals.
• Insurance coordination with insurers and TPAs.
• Customer support and follow-up.
• Legal and regulatory compliance.

We do not sell your personal information, and we do not use it for purposes unrelated to coordinating your healthcare.

Data may be shared with the following parties only where necessary to deliver the service you have requested:

• Partner hospitals and clinics.
• Doctors and treating medical professionals.
• Insurers and Third-Party Administrators (TPAs).
• Authorised service providers who support our operations under confidentiality obligations.

We may also disclose information where required by law, regulation or valid legal process.

You may request the correction or deletion of your information where legally permissible. To make a request, contact us at privacy@aarogyamsurgicare.com. We will respond within a reasonable time, subject to any legal or regulatory obligations that require us to retain certain records.

We take reasonable measures to protect the information you share against unauthorised access, alteration or disclosure. We retain information only for as long as necessary to fulfil the purposes described in this policy or to comply with applicable law.

We may update this Privacy Policy from time to time. The latest version will always be available on this page with its effective date. Continued use of our services after an update indicates acceptance of the revised policy.

For any privacy-related questions or requests, please write to privacy@aarogyamsurgicare.com.